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Testimonials

Your comments are really appreciated as they are a very informative way of letting other people know if you were satisfied or not with our products & service.

Naturally, we do sometimes (not very often) make mistakes & parcels do get lost in the post but we always make things right straight away!

testimonials

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19th November 2008, 5:26 PM
Peter Morris
Hi just a quick email to say that the mattress was received on Monday. i woluld also like to add that i think your service and product are both excellent and at an excellent price, my only regret is that I didn't know of your service 2 years ago. I (or my wife) will be reccommending you to other people we know who are having the same problem of finding a quality mattress in the size required at an excellent price.

19th November 2008, 5:25 PM
Gavin
Hi Xiana, Just to let you know that my mattress arrived yesterday, and fits Nina's customised Sleepi bed absolutely perfectly ! Very comfy and high-quality: an excellent product at a very reasonable price. I'd also like to congratulate you on your quite superb customer service - the best i have experienced in a very long time. Coming from a background in sales and customer service myself (though i don't do it any more), this is something I fully appreciate. good work ! Many thanks to all your team, and especially to you, for a perfect solution to what i had thought would be a much more diffficult (and expensive) challenge, and the speed of turnaround (FedEx notwithstanding). pass on thanks from a very satisfied customer, and please forward this mail as feedback to your MD and/or manager.
Based on this experience, your company should maybe even consider contacting Stokke directly, and offering your services, as your product complements their Sleepi beds very well, and is in my opinion far superior to the foam one originally supplied with the cot/bed ! Kind regards
Website response: who purchased a   Pocket sprung mattress for cot beds

18th November 2008, 5:27 PM
Mrs. Davidson
I just wanted to say a big thank you for sending the mattress so quickly! My little boy had been without a bed for 6 weeks thanks to the complete ineptness of Ikea home delivery and it was such a nice surprise when you were so efficient. And Michael loves his great new bed. Thanks again!

16th November 2008, 5:28 PM
Sarah Bond
I am emailing to say thankyou very much for your prompt delivery on the mattress I ordered. You provide an excellent service, and I am really pleased with the quality and finish of the mattress. My daughter looks extremely comfortable at bed time now!!

25th October 2008, 5:30 PM
Mrs Small
I've had a great service - thank you. The mattresses I ordered came quickly. And despite there being a misunderstanding about what I wanted, this was dealt with in a efficient & no nonsense way. The mattress I actually wanted arrived the next day which was just brilliant. Thanks so much I really appreciate the way I've been looked after

14th October 2008, 5:31 PM
Emily Taylor and baby Jessica
Hi, I recieved the mattress today and I am absolutley chuffed to bits with it. Excellent quality and such a fast service. I will be recommending you to friends. thank you very much indeed for an outstanding service and extremely reasonable price. Kindest regards.

12th September 2008, 5:31 PM
Mrs Milby-Redman
Hi, I just wanted to thank you for the speedy delivery of my cot mattress. I was having a terrible time trying to find a non-standard mattress for my son's cot-the original supplier had discontinued the size since I bought the first one for his big brother 3 years ago! I can't tell you how relieved I was to find your site and your promise for a speedy delivery has been greatly appreciated. I placed the order on Tuesday evening and got the mattress today (Friday). I wasn't sure whether to believe some of your customer feedback but clearly you pride yourselves on great customer care. Brilliant, Thanks!

2nd September 2008, 5:32 PM
J & K Goodrum
Hi, Just wanted to say thank you for an excellent service. The mattress arrived as you promised, and I'm very impressed with the quality. I shop online frequently, and not many places are as efficient, and good to deal with as yourselves. Thank you again

30th July 2008, 5:33 PM
Lynne
Hi there, Just to let you know that I recieved the mattress today and I'm over the moon. I had been looking specifically for a sprung mattress with the removable and washable layer, and everywhere else was at least 80 pounds before delivery, or collection only. This saved me money and saved the hassle of going out and trying to fit one of these into my tiny car. The quality seems to be just as good as the 120 pound mattress that my sister-in-law purchased from Mothercare. Not to mention that the delivery was far faster than I had anticipated. Anyway, I'm rambling. I just wanted to let you know that you have renewed my faith in online buying and I will definitely recommend you to the next person I know looking for a mattress!
Thanks again.

14th July 2008, 5:34 PM
Mrs. Meaden
I just wanted to say a big thankyou for your assistance with the mattress I ordered recently. Not only was your customer service first class, but I received the mattress two days after I ordered it, which is a big relief as my baby is due any day! Also the mattress is top quality and exactly what I asked for. It is rare these days to receive this kind of service - I will certainly recommend you to my friends. With kind regards.

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Page updated 25th Feb 2013, 13:53
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