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Testimonials

Your comments are really appreciated as they are a very informative way of letting other people know if you were satisfied or not with our products & service.

Naturally, we do sometimes (not very often) make mistakes & parcels do get lost in the post but we always make things right straight away!

testimonials

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10th February 2009, 5:21 PM
Mrs. E. Bedford
Hiya, I completed an order over the weekend, some of which was stated as urgent as we needed to get our baby in her cot asap (as she no longer likes sleeping in her hammock). I was absolutely amazed that her mattress and wedge arrived this morning! Knowing you would only have recieved the order just yesterday i am truly astounded at the speed in which that was processed. Thank you so, so much for a wonderful service! We look forward to a peacefull nights sleep tonight and I will be telling everyone how great you guys are! Best wishes.

2nd February 2009, 5:20 PM
B. McFarlane
Hi, Just to comment on your excellent customer service and speedy delivery. I ordered on Friday for a mattress for a Travel cot and asked for Saturday delivery, it arrived on time and I'm really happy with the quality of the mattress and also the excellent customer service I received I advised that it was a redkite travel cot and the guy went and phoned them and got the exact sizes so it was a perfect fit, the wee man slept great at his gramdmas.

21st January 2009, 4:19 PM
Mr. N. Bennett
Dear Sirs, I thought I would just drop you a line to thank you very much for the excellent service, particularly at this busy time of the year.The mattress arrived at lunch time today, the delivery driver was pleasant and courteous and did in fact use some common sense, leaving the mattress with a neighbour as we were out. I arrived home at the same time as the delivery driver was leaving, and he informed me where he had left the parcel. All too often in the past deliveries have been taken back to the depot for delivery the following day or a request that we collect them. This did not happen and we are very grateful for this. I would definitely recommend the couriers you use. Thanks once again for the excellent speedy way you dealt with our order. Happy Christmas, and best wishes for the New Year. PS – You have previously supplied mattresses to both my son and daughter who passed on you name with glowing references.

19th January 2009, 5:23 PM
Mrs. V. Kirkpatrick
Hi, Thank you so much. Mattress arrived on Wednesday. Please pass on my thanks to your collegues as I have been kept informed at every step of the way and the speed at which the mattress was recieved was amazing! It's a shame more companies don't operate at your high standard. First Class Service. Thanks once again

18th December 2008, 5:24 PM
Mr. Burt-Davies
Thanks for the email - the mattress arrived before 10am this morning. It's not often that I feel that someone is praiseworthy (I'm a moany old git at heart) but I have to say that you and your company have exceeded my expectations, not only was the mattress 25% cheaper than Mothercare (even with the delivery charge) but you delivered within 48 hours of me placing the order - fantastic customer service! Thanks again & Merry Christmas to you all.

19th November 2008, 5:26 PM
Peter Morris
Hi just a quick email to say that the mattress was received on Monday. i woluld also like to add that i think your service and product are both excellent and at an excellent price, my only regret is that I didn't know of your service 2 years ago. I (or my wife) will be reccommending you to other people we know who are having the same problem of finding a quality mattress in the size required at an excellent price.

19th November 2008, 5:25 PM
Gavin
Hi Xiana, Just to let you know that my mattress arrived yesterday, and fits Nina's customised Sleepi bed absolutely perfectly ! Very comfy and high-quality: an excellent product at a very reasonable price. I'd also like to congratulate you on your quite superb customer service - the best i have experienced in a very long time. Coming from a background in sales and customer service myself (though i don't do it any more), this is something I fully appreciate. good work ! Many thanks to all your team, and especially to you, for a perfect solution to what i had thought would be a much more diffficult (and expensive) challenge, and the speed of turnaround (FedEx notwithstanding). pass on thanks from a very satisfied customer, and please forward this mail as feedback to your MD and/or manager.
Based on this experience, your company should maybe even consider contacting Stokke directly, and offering your services, as your product complements their Sleepi beds very well, and is in my opinion far superior to the foam one originally supplied with the cot/bed ! Kind regards
Website response: who purchased a   Pocket sprung mattress for cot beds

18th November 2008, 5:27 PM
Mrs. Davidson
I just wanted to say a big thank you for sending the mattress so quickly! My little boy had been without a bed for 6 weeks thanks to the complete ineptness of Ikea home delivery and it was such a nice surprise when you were so efficient. And Michael loves his great new bed. Thanks again!

16th November 2008, 5:28 PM
Sarah Bond
I am emailing to say thankyou very much for your prompt delivery on the mattress I ordered. You provide an excellent service, and I am really pleased with the quality and finish of the mattress. My daughter looks extremely comfortable at bed time now!!

25th October 2008, 5:30 PM
Mrs Small
I've had a great service - thank you. The mattresses I ordered came quickly. And despite there being a misunderstanding about what I wanted, this was dealt with in a efficient & no nonsense way. The mattress I actually wanted arrived the next day which was just brilliant. Thanks so much I really appreciate the way I've been looked after

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Page updated 25th Feb 2013, 13:53
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