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Testimonials

Your comments are really appreciated as they are a very informative way of letting other people know if you were satisfied or not with our products & service.

Naturally, we do sometimes (not very often) make mistakes & parcels do get lost in the post but we always make things right straight away!

testimonials

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9th October 2019, 3:11 PM
Jennifer
Absolutely delighted with the Baby mattress ordered. Very fast delivery, excellent quality. I ordered a spare fitted sheet which was a perfect fit.
Many thanks to everyone, would highly recommend. Sincere thanks

2nd October 2019, 9:54 AM
G M
London
Great service: I ordered a mattress for my Nuna travel cot 25th September 2019. After previously looking online I called once before I she was helpful, patient and knowledgeable.
I asked for the mattress as urgent and it came in two days.
My baby slept through the night for the first time on 28th September and counting.....

28th August 2019, 1:42 PM
Mother to be
Sutton Coldfield
I ordered a custom mattress for a 34 year old cradle I couldn’t find the correct size mattress for. I ordered the mattress on a Sunday prior to a bank holiday Monday and I was pleasantly surprised when the mattress arrived the following Wednesday. It is a perfect fit for the cradle and good quality. I couldn’t have wished for better service! Will definitely recommend this company in the future!

16th May 2019, 2:29 PM
Sarah Carswell
I ordered a mattress for a crib that me and my husband had been struggling to find one for as it is one that he and his sister used when they were babies so its nearly 30 years old.
We have been given it for our 1st child - due in July.

It arrived yesterday and it fits perfectly as it is custom made to our measurements, I am so pleased with it and can relax now knowing that baby will be able to have a comfortable nights sleep.

7th May 2019, 11:00 AM
Excellent service. I ordered a made to measure spring mattress for our new grandson to be able to sleep in the family cot that we had bought for our own children back in the 1980s.
I telephoned the company first for some advice and they made some very helpful suggestions. I then ordered the mattress online with the exact measurements required. It was made up very quickly and arrived by courier within 5 days of placing the order. It fits the cot perfectly and the cotton fitted sheets fit well and are also of excellent quality. I highly recommend this company.

15th April 2019, 11:46 AM
Thank you so much, my mattress has been received.
We are delighted with the quality and fits the Crib perfectly.
Thank you to all your staff for for the kind and prompt service we received.
The Crib is 70 years old and as sturdy as the day it was made. No doubt we
will have to buy a few more mattresses if it lasts another 70 yrs?!!!!!

6th April 2019, 7:14 PM
Stephanie
St Helens
I was very impressed with the service I received. The mattress was made and delivered super quick after me emailing that I needed it urgently. It was fantastic quality for such a great price and for the fact it was custom made. Thanks very much I would definitely recommend.

19th February 2019, 8:39 AM
Hugo
Hi,

I received my order from you yesterday and I just wanted to say thank you! Our baby arrived 5 weeks early and it caught us somewhat on the hop, but you very kindly expedited the order so we had everything ready in time.

We bought a made to order change mat from you 4 years ago and were very impressed with the quality when it arrived - and it's certainly stood the test of time. It's had 4 years of HEAVY use (from 2 children) and only now has it has finally got a hole in it (that came from the older child jabbing a pencil into it!). It's been great, as has a standard change mat that we also got from you. They are vastly superior in quality to the ones you buy in the shops.

I've been meaning to write you a review on line but I can't find anywhere to do it (Google don't seem to have a review page for you). You're obviously a good company with great products - you deserve to do well. Also if there is somewhere else you'd like me to post this, then please let me know.

Thank you,

Hugo

16th September 2018, 6:11 PM
Joanna
London
I've found babymattressesonline.co.uk on a google search. At first I was sceptic ordering a custom made mattress online, but after research, reading the testimonials and a telephone conversation with a very nice and helpful lady who answered all my questions, I finally placed the order, as our little one was very uncomfortable with his cot mattress. I've ordered a custom size pocket springs mattress and stated urgent in my order. I've ordered on Tuesday late afternoon, they produced it on Wednesday, shipped on Thursday, and arrived on Friday. Wow, that was amazing!!! Outstanding customer service from babymattressesonline,I am very impressed, not to say that the quality of the mattress it's excellent, my son slept already in his cot for 2 days and 2 nights since we had it... I would recommend babymattressesonline to whomever is looking for a very good quality mattress, even custom size, from a company with outstanding customer service.

5th September 2018, 3:21 AM
Bavita
I dealt with this company for the first time, I must say the level of service was fantastic.. Storm you dealt with my situation absolute professionally and efficiently! However the only big criticism is the courier service Yodel. Please don’t let them have a knock on effect on your business. I would recommend and use baby mattress online again, as I have a happy sleeping baby, on her lovely new mattress!!

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Page updated 25th Feb 2013, 13:53
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