Testimonials

"Thank you so much for a high class service. From beginning to end I have had a straight forward and pleasurable experience, one which is increasing hard to find nowadays. I initially spoke with a man on the phone after stumbling across Baby Mattresses on-line's website, he was extremely charming we spoke for sometime and Peter explained to me the history of the company, its manufacturing methods and what product would be best for my baby boy. I purchased a top of the range cot bed mattress and X-Static mattress cover. The items were delivered in 48hrs as agreed, they arrived as described and at a fraction of the cost it would have been on the High street, I also feel it is of better quality. I am over the moon and William is having a lovely nights sleep. It's comforting to still be able to buy a quality item made in England!"

"Just wanted to say thank you very much for the delivery and the extra effort (and cost) you went to in getting the mattress sent out for Friday. It was received and your hard work has been greatly appreciated. Cash is in a poppy appeal box. I have no doubt that when we need another mattress we will be in contact with you. Thanks again for your extra efforts in this regard."

"Dear Kathy, The mattress arrived safely yesterday and my daughter was pleased to receive it. Thank you so much for your help I am VERY impressed with your service and I will certainly pass on your name and address to any other harassed grandmothers I know who need help. The baby has not arrived yet but at least the crib is ready now! Kind regards."

"Just wanted to say thank you very much for rushing the order to me. It's a good job I asked - the mattress arrived on Saturday and the baby arrived just after midnight on Monday morning! Many thanks again for your speedy service, which is very much appreciated."

"Hi Kathy - had to write and say a huge thankyou for getting the cotbed mattress to me so quickly; it arrived today and is fantastic! I originally bought one from mothercare but the staff there could not have been more unhelpful and as a result, I ended up carting home an expensive mattress that did not fit my particular cotbed. I am due to give birth any day now and so this was a little exasperating. In despair I went online and thankfully found your site where the information provided was clear and your customer service when I contacted you has been exceptional. Your prices are also extremely competitive and I have received a mattress that is of fantastic quality at a very good price and the DHL Driver even offered to carry it upstairs to my daughters room for me! The service provided at Mothercare leaves a lot to be desired including the fact they simply watched me struggle from the shop with the mattress towards the car park with my bump and two year old daughter in tow! The mattress fits the cotbed perfectly and my little girl is now settled and sorted before our baby arrives. I will certainly be back to your site for any future mattress requirements and will not hesitate to recommend you - many thanks again, kind regards, Liz PS: please feel free to use my feedback to promote your site - excellent service."

"The mattress came today for Sapphi, our dog and it fits so perfectly! I am absolutely thrilled with it and so is the dog- she's peacefully asleep on it now after just having her dinner! You gave me just what I was looking for and needed and fantastic customer service. You could have a good alternative market here - there's a lot of dogs out there and they like comfort just like us and your mattress is 100% better than the last one I bought her, which cost more! She looks really comfy on it! Thankyou so very much for everything and I hope you and your family have a wonderful Christmas!"

"Dear Sirs, I thought I would just drop you a line to thank you very much for the excellent service, particularly at this busy time of the year.The mattress arrived at lunch time today, the delivery driver was pleasant and courteous and did in fact use some common sense, leaving the mattress with a neighbour as we were out. I arrived home at the same time as the delivery driver was leaving, and he informed me where he had left the parcel. All too often in the past deliveries have been taken back to the depot for delivery the following day or a request that we collect them. This did not happen and we are very grateful for this. I would definitely recommend the couriers you use. Thanks once again for the excellent speedy way you dealt with our order. Happy Christmas, and best wishes for the New Year. PS – You have previously supplied mattresses to both my son and daughter who passed on you name with glowing references."

"Dear Kathy, I just wanted to write a short email to compliment and thank you for the outstanding and super quick service Baby Mattresses Online has provided. I had read comments on your website from other customers saying how good your service was but I can truly say that it has been beyond my expectations and has been a pleasure dealing with such an efficient company. I unfortunately missed the DHL courier on Tuesday but they re-delivered the mattress yesterday and it is perfect - our baby's nursery now looks complete and all we need is him/her to arrive. Thank you again and I will definately recommend your services and we will hopefully use you in the future. Kind regards."

"Heya, I just wanted to say how pleased I am with my new mattress and your service! Even with my order for a custom shape/size moses basket mattress and requiring delivery to Belgium, I recieved the mattress within 5 days! The mattress itself looks really nice and comfortable - now all we need is for our baby to turn up and try it out! Thanks again!"

"After receiving prompt delivery of the crib mattress I ordered with you I would just like to say how impressed I am with both the service & quality of the goods I ordered. I will be certain to pass your details along."