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Testimonials

Your comments are really appreciated as they are a very informative way of letting other people know if you were satisfied or not with our products & service.

Naturally, we do sometimes (not very often) make mistakes & parcels do get lost in the post but we always make things right straight away!

testimonials

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5th October 2011, 4:57 PM
Gill
Kept my swinging crib in the loft after my girls had grown out of it and 33 years later dug it out for my grandson. Wasn't sure if it would be ok but after a scrub up it is still lovely so my daughter ordered a mattress from you which can't be a standard size these days and it arrived in good time as stated and is a great fit and my grandson is now happily using it. So have just ordered another mattress for a pram I was given. Thanks.

30th September 2011, 4:04 PM
Victoria O'Connor
Order a made to measure mattress for a moses basket which is 20 years old which is in perfect condition. Was really struggling to find a mattress to fit it as it is a lot wider than the moses baskets on sale now. Found this website and took my measurements and ordered the mattress along with one fitted sheet. I wasnt too sure what to expect and what the quality was going to be like but I have to say I was totally impressed and over the moon when it arrived. Its a perfect fit for the moses basket and the mattress is a very high quality, and the price was exceptional! A huge thanks. Just got 9 weeks to wait now to test it out!!!

27th September 2011, 8:45 PM
Emma
Hi

Just wanted to say thank you very much for fantastically fast delivery and great product.

I will be sure to recommend you - great to be able to have custom size mattresses which are good quality, reasonale prices and with fantastic service.

Kind regards,

Emma

16th September 2011, 9:40 AM
Sarah
Newcastle under Lyme
Would just like to say a huge Thank you for my custom made mattress, it arrived this morning after ordering on Wednesday, its great! 100% quality. Will definately be back in the future.

12th September 2011, 11:18 AM
Geeta
Wokingham
Your customer service has been second to none ! We ordered two mattresses from you, both delivered speedily. When we realised we had ordered the wrong size for one of them, you helped us with minimum fuss to get the order corrected with such ease and speed. We would buy again and recommend you every time. Thank you.

8th September 2011, 11:04 AM
Kelly
Dear Heather


I just wanted to let you know that you have done an amazing job of ensuring that my mattress got delivered speedily. It arrived exactly when you said and that is great. This is the second mattress I have ordered from you and the customer care has been outstanding. I have recommended you to friends and will continue to do so.


Regards
Kelly

31st August 2011, 3:26 PM
Gurbir
Fantastic service!?I placed my order on Sunday and required a rush order. As it was bank holiday Monday the factory was closed, however, Xiana emailed me back on Sunday to advise that my product would be made on Tuesday and delivered Wednesday. To my surprise my order was delivered as stated, which is near enough impossible these days. I am very happy.

26th August 2011, 8:11 AM
Jan Coupe
Bicester
Excellent service - mattress arrived within 2 days of ordering.

24th August 2011, 12:26 PM
Anna Davies
London
I contacted babymattressonline after a recommendation from a friend. I was in touch with Xiana who was able to give me clear advice and direction about replacing a mattress and getting fitted sheets for a 70 year old family moses basket. The price was excellent, very competitive, and Xiana was able to get it ordered for me straight away. When I called to confirm my order, I also got very efficient and friendly service from her colleague. The mattress arrived within three working days (fortunate because I left it very late to get organised) and fits perfectly. Many thanks for a great service.

24th August 2011, 9:17 AM
lindsey nolan
sheffield
We were going on a 10 day camping hol with our one yr old son. Got a travel cot but ridiculously thin mat with it, no mattresses fitted so got in touch and they made one @ 110 by 60 by 5. Lou slept better away than at home! Also these guys are brill if you get sent the wrong size, we did and it was collected and a new one arrived within 2 days. Thanks a lot guys! V friendly if you phone up too!

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Page updated 25th Feb 2013, 13:53
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