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Testimonials

Your comments are really appreciated as they are a very informative way of letting other people know if you were satisfied or not with our products & service.

Naturally, we do sometimes (not very often) make mistakes & parcels do get lost in the post but we always make things right straight away!

testimonials

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8th November 2011, 11:32 AM
Gavin
Hi Xiana, Just to let you know that my mattress arrived yesterday, and fits Nina's customised Sleepi bed absolutely perfectly ! Very comfy and high-quality: an excellent product at a very reasonable price. I'd also like to congratulate you on your quite superb customer service - the best i have experienced in a very long time. Coming from a background in sales and customer service myself (though i don't do it any more), this is something I fully appreciate. good work ! Many thanks to all your team, and especially to you, for a perfect solution to what i had thought would be a much more diffficult (and expensive) challenge, and the speed of turnaround (FedEx notwithstanding). pass on thanks from a very satisfied customer, and please forward this mail as feedback to your MD and/or manager.
Based on this experience, your company should maybe even consider contacting Stokke directly, and offering your services, as your product complements their Sleepi beds very well, and is in my opinion far superior to the foam one originally supplied with the cot/bed ! Kind regards

8th November 2011, 10:35 AM
Mr. Burt-Davies
Thanks for the email - the mattress arrived before 10am this morning. It's not often that I feel that someone is praiseworthy (I'm a moany old git at heart) but I have to say that you and your company have exceeded my expectations, not only was the mattress 25% cheaper than Mothercare (even with the delivery charge) but you delivered within 48 hours of me placing the order - fantastic customer service!
Thanks again & Merry Christmas to you all"

8th November 2011, 9:24 AM
Mrs. V. Kirkpatrick
Hi, Thank you so much. Mattress arrived on Wednesday. Please pass on my thanks to your collegues as I have been kept informed at every step of the way and the speed at which the mattress was recieved was amazing! It's a shame more companies don't operate at your high standard. First Class Service. Thanks once again

7th November 2011, 4:49 PM
Mrs. E. Bedford
Hiya, I completed an order over the weekend, some of which was stated as urgent as we needed to get our baby in her cot asap (as she no longer likes sleeping in her hammock). I was absolutely amazed that her mattress and wedge arrived this morning! Knowing you would only have recieved the order just yesterday i am truly astounded at the speed in which that was processed. Thank you so, so much for a wonderful service! We look forward to a peacefull nights sleep tonight and I will be telling everyone how great you guys are! Best wishes.

7th November 2011, 10:49 AM
Hana Curlett
Hi there just to let you know how pleased I was with my purchases from you. I was really impressed with the quality of the mattress and sheets and the fast delivery. My baby slept great on holiday. I couldn't find any good travel mattresses till I came across your website all the others were so thin. Anyways thanks again I have recommended your company to all my friends.

4th November 2011, 12:21 PM
Mrs M Turner (Lincs)
Thank you for baby mattress, arrived really quick and fits perfectly. Thank you very much.

4th November 2011, 10:59 AM
Mrs. West (Devon)
Would just like to say how great your service is. My order for a cotbed matress and a special size moses basket matress arrived today, only 2 days after ordering. You offer a fantastic service and I will have no hesitation in recommending you in the future. Many thanks

4th November 2011, 9:34 AM
Mr. Pilkington (Bideford)
Hi, Mattress delivered today!! Very impressed with speed of delivery! So thankyou very much!!"

3rd November 2011, 5:40 PM
Faye Nightingale
Many thanks for such a prompt and efficient service, my made-to-measure mattress and fitted sheets arrived yesterday, fit perfectly and we can now sad goodbye to his crib!
Faye

3rd November 2011, 4:45 PM
P. Martin (Wigan, Lancs)
Hiya, I was so pleased with the first matress i got off yourselves i would like another for my daughter's toddler bed. I need the same size mattress 140cm x 70cm x 10cm. Many Thanks

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Page updated 25th Feb 2013, 13:53
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