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Is That Bargain Mattress Really Such A Great Bargain?

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You may be able to buy a so-called safety foam mattress or high-quality pocket sprung mattress off the internet for a bargain price – but if it looks too good to be true – it probably is.

Of course, if price is your main priority then these offers can be extremely tempting. After all, why should you pay upwards of £100 for a branded mattress when you can get what appears to be a similar one for as little as £30 off sites such as Amazon, Ebay or Facebook.
So before you get your purse out or ‘click to buy’ that bargain mattress, it’s worth just asking yourself a few questions: –

Q. Is it absolutely clear who you are buying from and where the mattress is made?

A. If you’re buying online, check reviews of the product and the seller. Be very wary if the only contact details are a mobile phone number or a Facebook page. If there is a land-line phone number, it’s worth calling it to see how it is answered – i.e. what company name do they use? If the contact email address is a hotmail or googlemail one, then this may be an indication of a ‘one-man-band’ operation.

We would always advise against buying a mattress "from the back of a van". At the very best you will be buying a product that is probably just about worth what you pay for it. At the worst, it may not meet UK flammability regulations or even have an old spring unit and dirty fillings inside a new cover.

Buy from a reputable retailer or e-tailer where you are more likely to receive professional advice, bona fide product guarantees and proper customer service should you have any issues with your purchase in the future. For added reassurance, it’s also worth looking where the mattress is manufactured so you will be assured that the mattress has undergone rigorous independent auditing to certify they have robust procedures in place to ensure they are complying with, amongst other things, regulatory requirements on flammability, cleanliness of fillings and trade descriptions.

 Q. Why are they selling this £150 cot bed mattress for just £50?

 A. We are all tempted to buy something if we think we’re saving ourselves a lot of money. We’ve all got used to seeing ‘half price’ deals on products but can something really now be 85% or 90% off its original price?

The likelihood is that the product has never been sold at this fictitious higher price and is being used illegally to make you believe you’re getting an absolute bargain. Many mattresses offered for sale by rogue traders will have a label on them with fictitious Recommended Retail Prices (RRPs). If you come across this type of practice, our advice is to walk away.

 Q. Are the specification details of the mattress made clear?

A. Mattress specifications and descriptions can be very confusing. If the mattress is made with pocket springs, is it clear how many are in the mattress? Numbers can vary.

Another slightly under-hand method used by some traders to confuse consumers is to include a number in the mattress model name to ‘trick’ people into thinking they are getting a higher specification than they actually are.
Just because a mattress model name includes a number in it, it doesn’t necessarily mean that the number refers to the quantity of springs. For example a ‘Comfort 300’ mattress may state that it has individual pocket springs but it may not have 300. Our advice is to ask questions or do your research before purchasing.

As your child will spend at least a third of their time sleeping, it’s worth taking your time over such an important purchase as a mattress – don’t rush into it or feel pressurised to part with your hard earned money until you’re confident you’re making the right decision.

25th October 2017, 15:37
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Page updated 25th Oct 2017, 15:37
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